Nate Jeffery

Product Design Leader

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I work to create enduring products that serve people.

 



I work to create enduring products that serve people.


Clickpad remote

2010, Bose

Simplifying home theater control


Work
︎ Mechanical design (3D models, drawings, documentation)
︎ PCB design (including cap sensor)
︎ Tolerance analysis and process control using SPC methods
︎ Supplier management
︎ Validation testing
︎ Production ramp assembly troubleshooting (precision adhesive dispensing, heat staking, adhesive bloom mitigation)
Goals
︎ Bring the remote from concept to full-scale production
︎ Deliver best-in-class usability, cosmetics, and quality feel

Amar Bose created a vision for a radically minimal and elegant home theater system. The product concept, later dubbed VideoWave, packaged a high-end home theater speaker system behind the flat-panel LCD display. Alongside this new audio system, Dr. Bose challenged the team to re-envision the remote control for maximum simplicity and ease of use.

I served as a product design engineer developing parts and assemblies with high UX and cosmetic constraints. For this project, I drove DFM with a variety of suppliers on plastics, compression-molded silicone, wire bending, zinc casting, electroplating, and many more manufacturing processes. I also helped investigate sensor technologies such as FSR and capacitive sense, designed custom-formed polydome switches, and specified metal dome switches to dial in consistent feel across a variety of mechanical button arrangements. In addition to mechanical design, I organized user feedback sessions with stakeholders to dive deep into button feel, sound, and overall quality perception, and traveled to the factory for the production ramp to solve subtle manufacturing issues through careful experimentation.



Our team successfully launched a novel home theater remote that featured only eight main buttons, a navigation pad, and a capacitive trackpad sensor. The design received a Red Dot Best of the Best award in 2011.